یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

System Engineer

Basecamp Data Solutions

جولائی ۱۴, ۲۰۲۱ شائع ہوئی 3 نے دیکھا

Base Camp Data Solution is currently looking for System Engineer in our Hyderabad Office.

Find the ISP, collect the quotes, and schedule installation of New Internet after confirmation from the client.
Internet Cancellation on behalf of a client
A recommendation in upgrading the Internet package in case of slow Internet issues.
Installation of POS software for Cellular clients like Omni, RQ4, Datascape, and DAG/RMS.
Driver installation of Hardware devices e.g Printer, Card Reader, Barcode reader, Fingerprint scanner, Signature Pads
Troubleshooting of Hardware devices Printer, Card Reader, Barcode reader, Fingerprint scanner, Signature Pads.
Replacement of Hardware and Network devices.
Installation and Updation of company-required software and programs.
Installation, Configuration, and Maintenance of router, switch, and Wifi Access point.
Offer recommendations on upgrades needed in Hardware, Computers, and operating systems.
Remote maintenance and monitoring of computers and laptops
Remote maintenance of servers created in AWS cloud, VMs, Hyper V
Perform PCI Compliance

DVR Installation

Assist technician to get online DVR on WAN IP by creating rules in client’s router and modem.
Ideal configuration of DVR/NVR/Camera by using its relevant document available in Freshdesk solution.
Sharing information with CMSR to assess new DVRs installed at the client’s location.
Assist technician to get New Camera Install in DVR/NVR on a new location or replacing an existing camera.

DVR assessment

Try to access DVR using the information provided in the assessment form, in case DVR is not accessible reach out to Technical POC given in the assessment form. Help to monitor team accessing new kind of DVR/NVR.
When DVR is online check the following features in DVR if it is different from Hikvision, Platinum, or ADT.
The desktop application of DVR
RTSP live and Playback link
Does DVR work on Internet Explorer
Find DVR drawbacks and update in DVR Drawbacks GDoc
Create a document for the CMS team to access DVR.
Create an Ideal config document for a new type of DVRs after onboarded

DVR Down

Follow DVR down SLA process update in Freshdesk companies.
Escalating issues according to customer SLA.
Confirm WAN IP of DVR.
Getting DVR up and running if they go down by following a typical DVR down the process in which agent need to check DVR availability on local LAN, create rules in the client’s modem/ router for DVR to make available on WAN IP.

Camera Issues

Camera angle adjustment/relocation
Additional camera installation
Camera blur issues
Getting Cameras online if they go offline or Video loss.

Other

Daily Reporting of DVR down and CMS-related Issues.
Process CMS requests according to SOPs
Troubleshooting all DVR/NVR and camera-related issues that are not documented or new in their nature

مہارتیں

Network Analyzing Windows System Administration RQ4 Microsoft Systems Engineering Wireshark Linux System Operating System Administration

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

نظام تجزیہ کار

کل عہدے:

3 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

حیدرآباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Bachelors in Information Technology

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اگست ۱۴, ۲۰۲۱

تاریخِ اِشاعت:

جولائی ۱۴, ۲۰۲۱

Basecamp Data Solutions

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - حیدرآباد

پیروی کریں

We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems analysts work with clients locally to develop the right data systems customers' need, not elaborate systems that hinder operational flexibility and efficiency. A major benefit our clients get with us is our local business and systems analysts match the client business needs with smart system designs to deliver optimal solutions for both short-term and long-term client goals.