The aim of this role is the service, maintenance, repair and installation of welding & cutting products. To provide education to our customers/distributors/agents on their welding and cutting product
Reports to
Sales & Service Manager
Key Interfaces
Customers/distributors/agents, logistics, sales department, local product management and central A/S organization
Scope of role / Overall Accountabilities
Day to day Responsibilities
Skills and Competence Required
Educated to degree level in Engineering degree. 3 years experience in a service engineer position within a welding industry. Strong English skills.
Good interpersonal communicator, able to work with customers and problem solve. A customer service focus. This role will involve regional travel.
BASE WELDING COMPANY, established in 1994, is a part of Millwala Group of Companies, one of the leading business groups in Pakistan. It has today grown to be recognized as a reliable and resourceful vendor to the oil & gas and process industries, fertilizer industries, cement industries, engineering contractors and international project contractors operating in Pakistan. The company's three-point support approach namely a dedicated and technically qualified team who provide cutting edge solutions to customers' varied day-to-day engineering needs, well planned inventory system and prompt local service facilities, has earned it a prominent position on the preferred list of its customers. One of the major factors that have contributed to the Company's ongoing success is the partnerships it has fostered with globally renowned brands. BASE WELDING COMPANY today boasts of an exhaustive list of international suppliers who are renowned worldwide for their product and technical expertise. All of this is possible because of our very healthy relationship with our company employees which is primarily based on transparency, mutual trust, discipline and high accountability. BASE WELDING COMPANY only invests in the most qualified and best out of best class workforce. We take pride in our international talented management team which has been trained to practice best operating actions demanded by the industry and this is why we are able to sustain our environmental standards. With the concept, our responsibility ends when our customer is completely satisfied. As customer is our most important asset and its satisfaction is our first and last priority. We firmly believes that with the team of highly skilled and technically qualified engineers, BASE WELDING COMPANY provides the complete range of solution, support and services to its valued customers before and after sales. Vision - Lift the Sprit to Serve with Excellence. - To be the market leader. - To sustain our position as the preferred vendor. - To introduce value-added products to the market. Mission To anticipate customers needs by integrating global and local perspective and also by promoting sound resource management for the contribution of better quality in the industry.