یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

Basecamp Data Solutions

جنوری ۲۵, ۲۰۲۳ شائع ہوئی 166 نے دیکھا

PKR. 60,000 - 80,000/Month

Responsibilities

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Follow standard processes and procedures when it comes to providing the solution.
Provide Customer service at every interaction, ensuring end to end resolution by taking complete ownership for the customer in every transaction.
Achieve superior customer engagement and ensure a significant improvement in customer experience.
Must be able to overcome objections and handle customer push backs.

Qualifications

Natural instinct to empathize with users
Excellent verbal and written communications skills
Native or bilingual spoken and written English skills
Detail-oriented

مہارتیں

Customer Service Skills عمليات خدمة العملاء Database Impact

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

20 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

فروری ۲۵, ۲۰۲۳

تاریخِ اِشاعت:

جنوری ۲۵, ۲۰۲۳

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

20-29%

Basecamp Data Solutions

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - اسلام آباد

پیروی کریں

We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems analysts work with clients locally to develop the right data systems customers' need, not elaborate systems that hinder operational flexibility and efficiency. A major benefit our clients get with us is our local business and systems analysts match the client business needs with smart system designs to deliver optimal solutions for both short-term and long-term client goals.