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Sales / Dispatch Officer - Freight

BB Holdings

اکتوبر ۲۹, ۲۰۲۰ شائع ہوئی 20 نے دیکھا

We are looking for a detail-oriented Freight Desk Sales Specialist/Truck Dispatcher to sign up & dispatch our drivers to customer locations.

In this role, your duties will include on boarding & communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.

This is a two-step job; you will be responsible for both sales & client management for the truckers that you sign on with us.

Good Communications skills are a must, product training will be provided on the job!

Job Responsibilities

• Signing up truck operators. Scheduling drivers to make freight deliveries or collect shipments and packages.

• Communicating with customers about freight details, delivery or pickup times, and special handling requests.

• Planning pre-determined routes and accommodating route changes as needed.

• Preparing dispatch documents, as well as generating freight bills and invoices.

• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.

• Keeping track of transportation regulations and laws to ensure that truck drivers comply.

• Reviewing drivers’ logs, including dispatched calls and arrival times.

• Logging customer shipping schedules and complaints.

Position Requirements

• High School Diploma or GED.

• Prior experience in Transportation or Logistics would be advantageous.

• 2-3 years of experience in sales and customer service is a MUST!

Gross salary package is open to negotiation depending on relevant experience and expertise. Handsome commission structure for each new sign up as well!

Skills Required

• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.

• Experience in customer services, as well as generating bills and invoices.

• Experience with Transportation Management Software (TMS) would be a PLUS!

• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

• Ability to monitor drivers' logs.

• Knowledge of applicable transportation regulations and laws.

• Excellent organizational, communication, and time management skills.