یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

Bookkeeping By Experts (SMC Private Limited)

اسلام آباد ، پاکستان

درخواست بھیجیں

مارچ ۲۵, ۲۰۲۳ شائع ہوئی 1473 نے دیکھا

The Customer Service Representative will be responsible for providing exceptional customer service to our clients and customers by answering their inquiries, resolving their complaints, and providing relevant information.

Key Responsibilities:

Answering customer inquiries via phone, email, and chat in a professional and friendly manner.
Providing customers with accurate and relevant information regarding our products and services.
Handling and resolving customer complaints and issues in a timely and efficient manner. Maintaining accurate records of customer interactions and transactions.
Identifying opportunities to upsell or cross-sell products and services to customers.
Collaborating with other teams to ensure customer satisfaction and retention
Staying up-to-date with the company’s services, as well as industry trends and best practices.
Assisting in the development and implementation of customer service policies and procedures.

Qualifications:

Graduation, Master preferred.
At least two years of customer service experience is preferred.
Excellent English communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong problem-solving and analytical skills.
Proficient in Microsoft Office and customer service software.
Ability to work in deadline-driven environments.
Positive attitude and strong work ethic.

مہارتیں

Fluent in English Customer Service Skills MS Office

نوکری کی تفصیلات

صنعت:

فَنِ حِساب داری / ٹیکسیشن

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

ماسٹرز

ڈگری کا عنوان:

MBA,MS, BS, Masters

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۲۵, ۲۰۲۳

تاریخِ اِشاعت:

مارچ ۲۵, ۲۰۲۳

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.