یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent - Inbound

CabCall Experts

اسلام آباد ، پاکستان

درخواست بھیجیں

فروری ۱۲, ۲۰۲۰ شائع ہوئی 282 نے دیکھا

PKR. 35,000 - 50,000/Month

CabCall Experts (CCE) is based in Rawalpindi and is hiring experienced Inbound Customer Service Representatives (CSRs) to work for a Taxi Company based in the United Kingdom.

Job responsibilities include ;

Answering Inbound calls.
Taking the airport and local taxi bookings.
Booking over the phone, email or online and input data accurately into the software provided by the clients.
Providing a price quotation to the customers.
Responding to emails and live chat inquiries as required.
Deal with queries related to the company and bookings.
Create a positive brand image in front of the customers.
Respond to client inquiries promptly and professionally.
Liaise with clients, colleagues & drivers, and always working for the best interest of the company.
Dispatch and distribute jobs in time and according to the company's procedure.
Punctual, reliable and responsible as per shift requirements.
Organized execution of daily tasks assigned by the company.

Requirements for the job ;

UK returnees would be proffered.
Fluent English speaking and writing skills required. (Preferably British English)
A minimum of 02 years Call Center experience.
People with previous experience of a Taxi Cab Campaign will be preferred.
Excellent skills in Customer Management.
Decent know-how of Taxi booking software. (Preferably iCabbi)
Ability to multi-task and problem solving approach.
Knows Taxi dispatching.
Shift timings are rotating and you are expected to work on a ROTA.

(Agent's shifts will range from 08-10 hours a day ; with overtime also available.)

Agents will be trained for a minimum of 03 days. Training session could be extended subject to Trainer feedback and evaluation.

(Specifically looking for experienced Taxi Dispatchers).

*(Highly competitive remuneration will be offered as per your experience and abilities)*

We are also open for Walk-in Interviews.