یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
مارچ ۱۸, ۲۰۲۱ شائع ہوئی 16 نے دیکھا
Technical Support Representatives are the first point of contact for customers to receive technical assistance.
General duties include:
- Troubleshooting software and hardware support calls
- Maintaining appropriate records of customer calls and problems in our database
- Performing special project work as assigned by the manager
- Achieve established standards for call/chat/email handling quality and productivity
- Troubleshooting and Installation of Peripheral devices
- Resolving problems both directly from customer and through technical escalation.
- Implementing fixes and solution where appropriate either via discussing directly with clients, via email or via remote desktop.
- Responsibility for documenting the configuration of the system.
- Analyzing system logs and identifying potential issues with computer systems.
- Market Competitive salary will be offered
Qualifications:
- Minimum Computer Science or Information Technology Bachelors
- Experience with Windows operating systems
- Prior experience troubleshooting technical problems recommended
- Prior experience dealing with offshore customer recommended
- Working Knowledge of Microsoft products
- Basic understanding of Internet related software
- Networking Skills recommended
- Excellent Organizational skills
- Strong Communication Skills - oral and written
- Excellent Customer Service and Phone Skills
- Excellent Problem Solving / Troubleshooting Skills
- Ability to interact with customers daily
- Ability to work as a team
- Ability to multitask in a fast paced environment
- Ability to adapt to change and the changing needs of the company
- Ability to work weekends and holidays as needed
مہارتیں
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
4 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
مرد
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Computer Science or Information Technology
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اپریل ۱۹, ۲۰۲۱
تاریخِ اِشاعت:
مارچ ۱۸, ۲۰۲۱
Call Box BPO
بی پی او · 11-50 ملازمین - اسلام آباد
Call Box BPO
آپ کو کس حوالے سے برتری حاصل ہے؟
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