یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

CSR / Customer Service Representative (Inbound Calls)

CareersGiant

اپریل ۱٦, ۲۰۱۸ شائع ہوئی 2 نے دیکھا

PKR. 15,000 - 25,000/Month

Please note: Job timings are from 10am - 7:30pm (Mon - Sat)

Job Description:

Answer calls professionally
Respond to customer inquiries
Strongly follow up customer calls
Book appointments for clients.
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Process appointments, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Complete call logs
Produce call reports

Education and Experience

Proficient in relevant computer applications
Knowledge of customer service principles and practices
Customer service experience
Good data entry/keyboard skills
Knowledge of administration and clerical processes
Relevant product knowledge

Skills Required:

Strong verbal and written communication skills
Active listening skills
problem analysis
problem solving
customer service orientation
organizational skills
attention to detail
initiative judgment
adaptability
team
workstress tolerance
resilience

نوکری کی تفصیلات

صنعت:

مشیران

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

P.E.C.H.S, کراچی, پاکستان

جنس:

مرد

عمر:

21 - 35 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

مئی ۰۱, ۲۰۱۸

تاریخِ اِشاعت:

اپریل ۱٦, ۲۰۱۸

CareersGiant is a careers consulting company managed and directed by a London, UK graduate Amin Saleem. The company is based in Karachi but offers services throughout the world. It specialises in professional, impartial and independent careers advice and guidance to School, College & University students, Professionals and Career Changers.