یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Manager Customer Service Centre

The Customer Services Manager will be responsible for managing the overall operations of the contact center. This will be a leadership position based in Lahore, overseeing a team of inbound and outbound call centre operatives. The position will involve ownership and development of the department, coordinating with other teams, analysing and improving performance using data.

Duties and responsibilities

Manage inbound and outbound call centre team for nationwide operations.
Report and analyze data to improve call quality and efficiency of call centre team
Establish and manage team KPIs with a focus on increasing conversions.
Coordinate with internal teams to improve operative systems.
Recruit, train and manage performance of call centre agents.
Collaborate with inspection centers nationwide for seamless processes
Take ownership and improve innovation and idea generation from the team for continuous improvement

About CarFirst

CarFirst is the first of its kind Automobile auction platform, using modern day technology and combining an inventory based model to make selling a car easier. Present in five countries and backed by some of the most prestigious Venture Capital funds around the world with a technology development office in Berlin.

Working at CarFirst

Working at CarFirst means constant change, new projects, challenges, and opportunities to learn and grow. Every day we look for new adventures and learn new things. You need to be ready to work in cross-functional teams and hungry for success and drive the company forward to meet objectives.

مہارتیں

Data Analysis Accounts Administration Report Compilation

نوکری کی تفصیلات

صنعت:

گاڑی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Human Resource

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

6 سال (has prior experience of managing/leading teams)

اس سے پہلے درخواست دیجیۓ:

مئی ۲۵, ۲۰۱۷

تاریخِ اِشاعت:

اپریل ۲۴, ۲۰۱۷

CarFirst

گاڑی · 11-50 ملازمین - لاہور

پیروی کریں

pCarFirst is a first of its kind one stop shop to sell your car with no hassle in Pakistan. CarFirst is an online platform with the ambitions to change the way people sell used cars. CarFirst's Inspection Centers are located in Karachi, Lahore and Islamabad providing convenience to the consumes to sell their car with less paper-work hassle./p