Product Support Manager

Computer House Verified

لاہور ، پاکستان

ستمبر ۳۰, ۲۰۲۱ شائع ہوئی 148 نے دیکھا

PKR. 100,000 - 150,000/Month

اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

Product Support Manager (100K/year) - Remote Work

  • Product Support Managers are the cream of the crop.
  • They are the most highly skilled, elite support Managers at Crossover.
  • They embody the world-class culture that is the cornerstone of Crossover’s customer support team.
  • These Managers have a passion for solving complex technical issues.
  • For those seeking to join this elite tier of technical managers you must be able to define and deliver exceptional customer service in real-world scenarios, demonstrate the ability to deep dive into complex technical issues, and effectively communicate resolutions to your team.
  • From solving the most complex technical issues to contributing to the knowledge base, Product Support Managers are instrumental to customer support’s success.
  • They are experts coupling their technical acumen with their superb communication and coaching skills to deliver world-class service.
  • With their advanced technical skills and knowledge, they provide innovative solutions to complex issues.
  • These leaders enjoy identifying and removing complexity.
  • Their main goal is to improve the quality of the overall experience for our customers.

Mandatory requirements:

  • Bachelor degree in Computer Science
  • Pristine spoken and written English
  • 5+ years providing technical support and software engineering
  • Advanced technical acumen in modern software languages
  • Be able to break down complex information for those not well versed in technical terms and processes
  • Expert in the following:
  • Java / JavaScript / CSS / HTML
  • C#
  • .Net
  • Previous experience managing an L1/L2 support team
  • Extensive experience writing playbooks for L1/L2 support teams

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
مرد
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
سربراہ شعبہ
کم از کم تجربہ:
6 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۳۱, ۲۰۲۱
تاریخِ اِشاعت:
ستمبر ۳۰, ۲۰۲۱

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Rarely
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روزی پریمیئم کو آزمائیں

Computer House

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

Computer House is a software company & we deal in software project development.

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