•  Functional  Manage and supervise over the counter (OTC) services in the branch to achieve timely and accurate processing of customer requested transactions / customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs of the bank.
  • Ensure compliant vault management process, accurate accounting of branch cash and necessary replenishing when necessary.
  • Management of all activities related to ATM operations based on service standards of the Bank.
  • To administer and control safe deposit locker operations and outstanding rentals as per SOPs (Standard Operating Procedures) and SBP (State Bank of Pakistan) guidelines.
  • Cross-sell bank products, services and assist Branch Manager in achieving branch asset and liability targets.
  • Management of the overall branch environment to ensure basic branch needs are met
  • Coaching and development of Staff.
  • Assess queuing data to streamline branch functions and improve branch productivity.
  • Ensure compliance with bank and regulatory policies.
  • Constantly review internal and prudential KYC and AML requirements with a view to remain updated on any revisions
  • Ensure branch cash counter are balanced and closed within the stipulated time.
  • Effective management of Cheque book and ATM card distribution and destruction.
  • Branch custodian and record keeper for all security stationary / cash / keys and other important items.
  • Generation, reconciliation and review of all branch operational reports and ensure correct and timely reporting of branch affairs to HO and regulators
  • Stop Payment of Cheques on system and record keeping
  • Be instrumental in the resolution of customer problems that branch service staff is unable to directly resolve.
  • Management of controllable cost components to maintain the cost at minimum level
  • Ensure all charges applicable on branch services are being charged as per schedule of charges
  • All security matters / arrangements of the Branch are effectively in place
  • Handle branch legal matters and queries raised by the government authorities in consultation with all internal stakeholders
  • Managerial Lead & motivate branch service staff towards achieving over all branch goals Supervise, train & develop staff to improve competency at branch and build a strong service culture.
  • Effective supervision of branch staff including BSO/SA/LC
  • Staff performance reviews - productivity & performance appraisals
  • Back-up of Branch Manager Organizational
  • Process and cost Improvement initiatives
  • Any other Banking activity assigned by the Area Operations Manager 

مخصوص کام

  • Office management
  • Recovery

مہارتیں

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
مئی ۱۹, ۲۰۱۹
تاریخِ اِشاعت:
اپریل ۱۸, ۲۰۱۹

CTP Scan System

فنون / تفریح · 11-50 ملازمین - لاہور

CTP Scan System

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