• Look over daily operations and performance of employees. Also maintain control over the employees in the branch for pursuance of quality service.
  • Attend to the complaints of customers; direct relevant employees to resolve complaints. Also maintaining check & balance of all system documents and in case of any error, take corrective measures with consultation of Branch Manager.
  • Ensuring that once a complaint has been attended and rectified by Dawlance technical service officers, no same fault should not be reported.
  • Maintain conducive relations with dealers and franchises to ensure they add value to business. Also to ensure that all the reports of Branch/Franchises (Revenue, Satisfaction, Quality, warranty issues and trainings) are sent to Branch Manager.
  • To ensure employees are well aware of health and safety precautions.
  • To control warranty, costs, expenses, revenue generations and monitor & analyze the quality improvement services.
  • Monitor daily collections, reconciliation, and deposits in the bank and report daily to Branch Manager.
  • To ensure the branch runs smoothly and policies & regulations made by upper management are properly implemented & practiced.
  • To guide actions of employees and ensure that key performance indicators (KPIs) are met and SOPs are performed.
  • To perform any job or task assigned by Branch Manager.

نوکری کی تفصیلات

صنعت:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
BE Industrial Manufacturing/ Electrical / Electronics / Mechanical
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 5 سال
اس سے پہلے درخواست دیجیۓ:
دسمبر ۱۵, ۲۰۱۸
تاریخِ اِشاعت:
نومبر ۱۴, ۲۰۱۸

Dawlance Group of Companies

تعمیراتی · 3001-3500 ملازمین - فیصل آباد, پشاور, ساہیوال

Dawlance, a leading home appliances brand of Pakistan now part of Arcelik, Turkey, was established in 1980 with the vision of making Dawlance a Global brand by practicing reliability and to make Pakistan Proud. Dawlance was acquired by Arcelik in 2016 after which Dawlance became a wholly-owned subsidiary of the 2nd largest White goods company in Europe. Dawlance now serves its consumers in 3 functions involving Food Care, Fabric Care and Home Care with its wide range of appliances including refrigerators, freezers, microwave ovens, water dispensers, small kitchen appliances, hoods & hobs, washing machines, dishwashers and air conditioners. The brand also has an after sales network stretching across Pakistan that offers 24/7 customer service. Dawlance promises reliability in every way for its consumers and stakeholders alike; Reliability is the key characteristic of Dawlance and is exercised within all functions of the company; it is in fact embedded in the organization's culture. Aside from its reliability, Dawlance's major strengths are differentiation and relevance- it makes products that are relevant to the needs of the Pakistani households but with an element of differentiation; Dawlance takes pride in introducing innovative products for the Pakistani market to enhance the lifestyle of its consumers and deliver a superior product experience New vision: be Pakistan’s largest household technology solution provider, empowering consumers to meet their lifestyle needs New Mission: create value for all our customers and stakeholders by providing reliable and innovative products & services, while being a responsible corporate citizen

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