To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet supervisor should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.
· Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
· Provide excellent customer service and ensure customer needs are met.
· Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
· Assist the Banquet Manager with scheduling, training and performance management.
· Assist and support the Conference Services Manager to provide excellent guest service