1. ہوم
  2. خدمتِ خریدار ومعاونتِ صارف
  3. Customer Support Representative

Customer Support Representative

Digitech Outsourcing Solution PVT LTD Verified

لاہور ، پاکستان

درخواست بھیجیں

جولائی ۲۹, ۲۰۲۱ شائع ہوئی 4 نے دیکھا

PKR. 30,000 - 35,000/Month

We are urgently looking for Customer Support Representative - Inbound to provide assistance to the customers with their queries.


Who we are:



  • We offer Inbound Customer Support / Call Center services to businesses based in US, Canada, UK and other countries.

  • We work as back office and support center for international businesses and help them with phone answering, email and live chat support.


What we require from you:



  • You will be required to provide customer services to our International clients.


 We expect you to:



  • Serve customers by providing product and service information and help them in resolving their problems.

  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  • Prepare reports related to customer experience, customer needs, recurring issues and tickets’ turnaround time by collecting and analyzing customer queries data.

  • Open customer accounts, and maintain customers and financial record.

  •  We are looking for a dedicated individual who is fluent in English and who is having minimum 6 months’ of relevant working experience in an international call center.

  • This is a rotating shift (9 hours shift from Mondays to Fridays)

  • In addition to the basic salary, we are offering health insurance, annual paid leaves, monthly performance based incentives and bonuses.

  • If you have worked in similar role, please apply immediately!

مہارتیں

Customer Contact Skills Student Affairs Managemment eBay Account Handling

نوکری کی تفصیلات

صنعت:
بی پی او
شعبہِ افعال:
خدمتِ خریدار ومعاونتِ صارف
کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
مستقل
نوکری کا مقام:
لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
اگست ۲۹, ۲۰۲۱
تاریخِ اِشاعت:
جولائی ۲۹, ۲۰۲۱

Digitech Outsourcing Solution PVT LTD

بی پی او · 101-200 ملازمین - لاہور
پیروی کریں

We are a BPO company providing Call Center BPO services to clients around the world.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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