یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

DKIM

مئی ۰۱, ۲۰۲۰ شائع ہوئی 4 نے دیکھا

PKR. 60,000 - 100,000/Month

DKIM has an established list of 240+ US clients.
Acting as a medium between the clients and operations team, we have successfully exceeded YoY growth targets.
We employ different digital mediums to create brand awareness and to effectively collaborate with the clients.
Currently we are looking for experienced individuals (with Sales and Account Management expertise) to look after our existing clients and to assist the marketing team to close new prospects.

THIS IS A CAREER FOR LIFE.

If you have what it takes to be a successful business development professional, we promise (Insha ALLAH) that you will not have to look for another job again.
We shall provide you all the tools to find potential clients, projects they are working on, communication methods, complete product training, assistance in securing deals and maintaining client relationships.

Roles & Responsibilities;

Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements by learning the US construction processes
Expand the relationships with existing customers by regular follow-ups and by continuously proposing solutions that meet their objectives
Develop you own list of clients by formulating and executing innovative marketing and out-bound campaigns
Acquisition of new customers and customer consulting in order to reach sustainable sales results (email, CRM tool, Text and calls)
Meet & Exceed short & long-term assigned revenue targets
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Liaise with the Email marketing team to target specific set of clients enabling a custom experience for the prospects
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Train newly-appointed ACMs to foster an environment of team-work, collaboration and learning
Fulfil any other tasks as assigned by the management

Compensation:

Very competitive base salary and revenue based commission is on offer – depending on the experience and profile.

We understand that the right person will bring value to the company and he will be compensated appropriately.

Basic Salary: PKR 60,000 – 90,000
Commission: Up-to PKR 80,000
US Holidays + Saturday/Sunday + 14 Annual paid holidays accrued on monthly basis
Job Timing: US Eastern (06:30pm – 03:30am PST)

Skills & Qualification:

5-10 years’ experience in Digital Marketing, Call Center, Customer Relations & Management or related field
Experience of working with US based clients is a MUST
Must be able to communicate effectively with external & internal clients
Must have excellent verbal communication skills (US ascent is an advantage)
Must be able to write professional emails with correct English grammar & structure
Eagerness & ability to learn new products & industries
Technical (Engineering/Construction) background is desired but not mandatory as complete training will be provided
Able to work independently, design his own work day, disciplined, hard-worker and energetic persona
BBA/MBA or Equivalent or enough industry experience to compensate for the relevant education

Industry: Construction Management (This is NOT a home improvement campaign)

مہارتیں

Business Development Strategies Cuatomer Servies Client Deailing

نوکری کی تفصیلات

صنعت:

ترقیِ کاروبار

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

4 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

5 سال

اس سے پہلے درخواست دیجیۓ:

مئی ۳۱, ۲۰۲۰

تاریخِ اِشاعت:

مئی ۰۱, ۲۰۲۰

DKIM

ترقیِ کاروبار · 11-50 ملازمین - اسلام آباد

پیروی کریں

DIGI KICK SOLUTIONS (DK-IM) offers client acquisition, retention and relationship management services to its US based customers. We operate in the Construction vertical. Having over 2000+ clients across US, we have a strong foothold within our domain. DKIM acts as a back-office enabling our customers to scale their construction businesses in the States.