Performing general office duties to support Sales & Marketing

(e.g., filing, sending emails, typing, sending outgoing faxes,

delivering incoming faxes, copying, opening or distributing mail).

Respond to caller inquiries in a pleasant manner and accurately recording messages for

Sales Team and also onward timely distribution

 Speak to the guests and co-workers using clear, appropriate and professional language.

 Address guests' service needs in a professional, positive, and timely manner.

 Take booking inquiry information via phone and prepare proper paperwork

 Use sales techniques that maximize revenue while maintaining existing guest loyalty to

company.

 Develop and maintain positive and productive working relationships with other employees

and departments.

 Support all co-workers and treat them with dignity and respect.

 Maintaining files and records in a proper manner.

 Coordinate & collate all relevant reports including monthly / quarterly reports, Priority Hotels

action points as required.

 Maintain confidentiality of proprietary materials and information.

 Protect the privacy and security of guests and coworkers.

 Follow company and department policies and procedures.

 Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in

compliance with company policies and procedures.

 Address guests' service needs in a professional, positive, and timely manner.

 Anticipate guests' service needs, including asking questions of guests to better understand

their needs and watching/listening to guest preferences and acting on them whenever

possible.

 Actively listen and respond positively to guest questions, concerns, and requests using brand

or property specific process (e.g., LEARN) to resolve issues, delight, and build trust.

 Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly

verbal greeting, using the guest's name when possible.

 Thank guests with genuine appreciation and provide a fond farewell.

 Engage guests in conversation regarding their stay, property services, and area

attractions/offerings.

 Speak to guests and co-workers using clear, appropriate and professional language.

 Answer telephones using appropriate standard etiquettes.

 Perform other reasonable job duties as requested by Supervisors.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۷, ۲۰۱۸
تاریخِ اِشاعت:
جنوری ۱٦, ۲۰۱۸

Dreamland Hotel Islamabad

مہمان نوازی · 101-200 ملازمین - اسلام آباد

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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