یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent

eConceptions

ستمبر ۲۵, ۲۰۱۷ شائع ہوئی 5 نے دیکھا

Job Description

General Purpose

Answer incoming calls from customers by determining requirements, answer inquiries and questions, handle complaints, troubleshoot problems and provide information, fulfilling requests & maintaining database..

Main Job Tasks and Responsibilities

Obtains customers information by answering telephone calls & entering their information in database in a comprehensible way.
Determines eligibility by comparing customer information to requirements.
Informs customers by explaining procedures; answering questions; providing information.
Research required information using available resources.
Managing large amounts of inbound and outbound calls in a timely manner.
Identify and escalate priority issues.
Produce call reports

Education and Experience

High school diploma or equivalent
required language proficiency
knowledge of customer service principles and practices
knowledge of call center telephony and technology
some experience in a call center or customer service environment
good data entry and typing skills

Key Competencies

Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening.
Ability to multi-task, set priorities and manage time effectively
Poblem analysis and problem solving
Customer service orientation
Organizational skills
Attention to detail
Adaptability
Team work
Stress tolerance
Resilience

مہارتیں

Operational Tasks Handling Good Listening Skills

نوکری کی تفصیلات

صنعت:

ٹیلی کمیونیکشن/آئی ایس پی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

20 - 30 سال

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Atleast holds a bachelor\'s degree

کیریئر کی سطح:

نوآموز

تجربہ:

1 سال - 4 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۲٦, ۲۰۱۷

تاریخِ اِشاعت:

ستمبر ۲۵, ۲۰۱۷

eConceptions

ٹیلی کمیونیکشن/آئی ایس پی · 101-200 ملازمین - اسلام آباد

پیروی کریں

eConceptions blends expertise in compelling design, intelligent information architecture, Skilled technical engineering and strategic analysis to form a different kind of Smart Digital Solution Company Mobile / Web / WAP Application, Telecom software applications, Print or outdoor media , 3D modeling or animation, eConceptions helps your company take full advantage of current and emerging digital media We understand the Web. We live it. We breath it. We practice it daily!