Customer Service Representative Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analysing customer needs.
  • Prepares product or service reports by collecting and analysing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Qualifications / Skills:

  • Customer service
  • Product knowledge
  • Market knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analysing information
  • Multi-tasking

Education & Experience:

  • Bachelor’s and Master’s Degree from well-known institute.
  • Good Personality
  • Excellent communication English Language skills
  • Must be familiar with MS Office and other software.

نوکری کی تفصیلات

کل عہدے:
5 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال (Customer Care Representative Field)
اس سے پہلے درخواست دیجیۓ:
فروری ۲۰, ۲۰۲۳
تاریخِ اِشاعت:
جنوری ۲۰, ۲۰۲۳

Edify Global Education (SMC-PRIVATE) LIMITED

تعلیم و تربیت · 51-100 ملازمین - اسلام آباد, کراچی, لاہور, فیصل آباد

Welcome to Edify Global As a provider of Education based in the United Kingdom, we utilize a modern approach to education based on the standards and qualifications of the UK, all in order to introduce students to the best education system that will improve their skills and open up new avenues for them in the future. Our courses not only improve job opportunities for the students but also act as a gateway to universities in the United Kingdom. Through our courses, you can continue your professional development and our low-cost and high-quality courses can help you with a wide range of internationally recognized qualifications. You can choose the best courses for you and your skills through contacting us or searching through the website and find out how our courses can be the best for you. We strive to learn about your education goals so that we can help you achieve them.

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روزی پریمیئم کو آزمائیں

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