یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Team Lead Customer Support

Empire Group

راولپنڈی ، پاکستان

درخواست بھیجیں

نومبر ۰۵, ۲۰۲۱ شائع ہوئی 23 نے دیکھا

PKR. 70,000 - 90,000/Month

This is an exceptional job opportunity to join UK’s leading translation and Interpretation company TRANSLATION EMPIRE. We are looking for full-time Team Lead Customer Support for our office located in , Bahria Town, Islamabad. The incumbent will be responsible for managing our customer support staff/recruiters which is responsible for recruiting linguistics all over the UK.

JOB DESCRIPTION

· Oversee the running and managing the international recruitment department daily

· Set targets for all recruiters to meet up with

· Understand all organization’s products, services, procedures, and guidelines and communicate same to all team members

· Participates in the design of call monitoring formats and quality standards

· Performs call monitoring and provides trend data to the management

· Uses quality monitoring data management system to compile and track performance at team and individual level

· Work closely with the team, motivating and coaching them

· Hosting 1-2-1’s and team meetings

· Use company methodology, team input, and own initiative to ensure attendance and retention targets are achieved

· Identify training needs and organize training sessions to meet quality standards

· Perform other duties as assigned by the management

QUALIFICATION/EXPERIENCE

· 3-5 years Call Center experience as Team Leader

· Bachelor’s degree in any discipline

· Excellent verbal, written, and interpersonal communication skills

· Exceptional listening and analytical skills

· Ability to multitask and successfully operate in a fast paced, team environment

· Must be proficient with Microsoft Office suite

WHAT DO WE OFFER?

· Excellent remuneration

· Paid Leaves

· Health Insurance (Self & spouse)

· EID Bonus

· Leaves Encashment

· Amazing work-culture

مہارتیں

Team Support Team Building Cost Database Management Call Center Development

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

نوکری کا مقام:

Bahria Town Rawalpindi, راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

دسمبر ۰٦, ۲۰۲۱

تاریخِ اِشاعت:

نومبر ۰۵, ۲۰۲۱

Empire Group

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - راولپنڈی

پیروی کریں

pInformation Technology/p

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آپ کس کو جانتے ہیں، لاگ ان کر کے معلوم کریں Empire Group

لاگ ان