یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Representative - International

ePlanet Communications (Pvt) Ltd

کراچی ، پاکستان

درخواست بھیجیں

ستمبر ۰۸, ۲۰۱۷ شائع ہوئی 11 نے دیکھا

PKR. 0 - 40,000/Month

Customer support is responsible for answering any and all questions submitted through our ticketing system. The responsibilities include answering all support tickets and chats in a timely manner, as well as monitoring all Facebook and Twitter postings for customer issues. You will be using a proprietary system built specifically to support the job responsibilities. A successful support person will be diligent in both Finding the problem each customer is having and resolving it in a timely manner. The role is highly detail oriented and requires sitting in front of a computer screen for extended periods of time as well as a proficiency in typing skills.

The experience you bring to the team…

Answering any and all customer questions in regards to our site through chat support and emails.
Monitor and direct any and all Facebook or Twitter postings regarding customer issues
Take feedback from Tier II monitors & management and execute against that feedback
Focused, diligent, and detail oriented personality is required
Ability to work in a high paced environment with limited supervision
Proficient in basic Windows based computer skills
Excellent communication skills with a true ability to listen
Proficient typing skills and understanding of the English language

NOTE: This is Evening/night shift job.

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

BPO

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

تجربہ:

غیر تجربہ کار - 1 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۰۱, ۲۰۱۷

تاریخِ اِشاعت:

ستمبر ۰۸, ۲۰۱۷

ePlanet Communications (Pvt) Ltd

انفارمیشن ٹیکنالوجی · 301-600 ملازمین - کراچی

پیروی کریں

ePlanet Communications Inc. was founded in August 2003. ePlanet Communications has offices in Canada, U.S.A, U.K and Pakistan. We specialize in BPO (Business Process Outsourcing) Services and Software Development & Call Center Services to our North American Clients. We are committed to serve our business partners with competence and excellence.