یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Head Of Customer Experience

Evercare Hospital Lahore

لاہور ، پاکستان

درخواست بھیجیں

ستمبر ۰۳, ۲۰۲۱ شائع ہوئی 12 نے دیکھا

Leads the departments to enhance service quality; drives the business toward enhanced service quality.

Driving performance measures for the operation including a consideration of efficiency versus effectiveness.
Creates an environment in which products and processes are designed to ensure patient satisfaction; effectively incorporates patient perspectives in all business activities.
Participates in the development and implementation of operations budget to ensure compliance with Hospital expenditure requirements.
Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Hospital.
Analyzes and recommends changes in Hospital systems, policies and procedures and ensures their implementation.
Participates in the evolution and refinement of the quality improvement process at the Hospital.
Ensure effective and smooth communication between patients, attendants, medical teams and other health services pertaining to health education and the experiences in the hospital.
Leads the digital experience portfolio for enhanced patient connections, information and solutions leading to better patient care and synchronized communication between healthcare teams and patient including an EMR.
Leads the patient experience portfolio to ensure smooth patient journeys in the OPD, IPD, ER and other areas of the hospital focused on patient safety and efficiency of processes.
Leads the physical experience portfolio to ensure the patient experience is outstanding in respect to the hospital environment and conditions, look and feel, hospitality services and cleanliness.
This includes maintaining the LEED Gold certification for the hospital.

مہارتیں

Student Affairs Managemment Customer Experience Management Customer Satisfaction Research Customer Acquisition Strategies Business Dnvelopment Business Analysis Customer Analysis

نوکری کی تفصیلات

صنعت:

صحت کی نگہداشت / ہسپتال / طبی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Nespak Housing Society, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

30 - 50 سال

کم از کم تعلیم:

ماسٹرز

ڈگری کا عنوان:

Master of Business Administration with a focus in Operations Management

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

10 سال (10 years in hospital operations, medical records incorporating EMR, patient experiences, facilities management and hospital quality mechanisms)

اس سے پہلے درخواست دیجیۓ:

ستمبر ۱٦, ۲۰۲۱

تاریخِ اِشاعت:

ستمبر ۰۳, ۲۰۲۱