Finja is on the hunt for a Call Center Manager who can lead the team to increase sales and improve service quality. The incumbent must be an organized, reliable and results-driven professional with an Entrepreneurial mindset. He/She must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.
This is a strategic position and the goal is to do everything possible to attain goals and achieve great results for Finja paired with outstanding rewards.
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Required Skills:
Finja is a new age financial services platform for professionals, merchants (Karyana shops) and SME businesses addressing their payments, collections and credit needs. Being friend of banks, Fls and merchants, we hold a unique position in the value chain enabling all actors in the eco-system to interact digitally