We are looking for a Technical Support Engineer to provide enterprise-level assistance to our clients. You will diagnose and troubleshoot problems and provide timely support.

Responsibilities:

  • Consult with clients and ensure required information is provided in a proper manner
  • Diagnose and troubleshoot technical issues
  • Understanding queries to quickly respond to root of the problem
  • Talk clients through a series of actions, either via phone, email until a solution is achieved
  • Properly escalate unresolved issues to appropriate internal teams
  • Refer to internal database to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prepare accurate and timely reports

Requirements

  • Proven work experience as a Technical Support Engineer
  • Ability to diagnose and troubleshoot technical issues
  • Excellent problem-solving and communication skills
  • Hands on experience in MySQL Database

Education:

  • BS(CS)

Experience:

  • 1-2 Years

Working Hours:

  • Candidate must be willing to work according to evening shift (3 PM-11 PM)

Fresh candidates are also encouraged to apply.

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
1 سال - 2 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۳, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۲۲, ۲۰۲۱

Finja

بینکنگ / مالیاتی خدمات · 263 ملازمین - لاہور

Finja is a new age financial services platform for professionals, merchants (Karyana shops) and SME businesses addressing their payments, collections and credit needs. Being friend of banks, Fls and merchants, we hold a unique position in the value chain enabling all actors in the eco-system to interact digitally

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں