یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Assistant Manager - Call Center

Flexsource International

ستمبر ۲۷, ۲۰۱۷ شائع ہوئی 3 نے دیکھا

PKR. 20,000 - 25,000/Month

Supervisor’s Responsibilities:

Manage a team of call center agents.
Be available to affect the entirety of the team’s operations.
Motivate and encourage agents through positive communication and feedback
Monitor queue and track inbound calls. Keep agentsaware of inbound calls, calls waiting, abandonment rate, etc.
Take calls that your agents can’t handle and be available when an agent appears to need assistance.
Manage by walking around. Be visible to answer questions.

Being available to affect the entirety of the team’s operations differentiates a supervisor from senior management. To effectively build call center culture, the supervisor is responsible for “on-the-floor” activities, and must be available to assist agents while they are “on-the-floor.” Senior management has a role that involves less floor time.

نوکری کی تفصیلات

صنعت:

رابطہ مرکز

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

Gulshan-e-Iqbal, کراچی, پاکستان

جنس:

مرد

عمر:

25 - 35 سال

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

1 سال - 3 سال

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۲۷, ۲۰۱۷

تاریخِ اِشاعت:

ستمبر ۲۷, ۲۰۱۷

Flexsource International

رابطہ مرکز · 51-100 ملازمین - کراچی

پیروی کریں

Since established in 2013 Flexsource International has been serving successfully in Appointment scheduling & Telecom sectors, which are our core businesses, especially for US, Canada & Australia with creation to an assemblage of customers. As per the present era requirement, & in order to focus on the right business path we offer highly effectual BPO services; both inbound and outbound. Our solutions include international Quality, Sales Delivery, Leads Technology, IT Infrastructure – based upon Market Research, all of which are specially designed for your business. We have an absolute cluster place to run a team of outsourcing professionals.