Call to potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota over the phone.
Good knowledge of relevant computer programs and telephone systems
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English (Verbal + Written).
Excellent communication and interpersonal skills.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Benefits: Basic Salary + Incentives.
Working Hours: 8 Hours.
Shift Timing: Night shift.
Note: Call center (US energy campaign) experience will be preferred.
Fuze Communication