یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Technical Account Executive - Customer Support

Gaditek

اپریل ۳۰, ۲۰۱۹ شائع ہوئی 4 نے دیکھا

We have designed our sales process in such a way that it consist of 2 Regions geographically and then

incoming leads are divided into multiple pricing slabs according to customer spending.

So we need to win new business and increase sales by providing top quality technical service before and

after a sale this will help us to ensure customer satisfaction and strengthen customer relationships.

These 2 positions will serve the 100$ Pricing Slab and look after the pre-sales join queries.

Responsibilities and Duties:

Provide technical information to customers to support pre-sales and post-sales processes
Address all product-related queries on time.
Train customers to use product effectively.
Escalate customers’ feedback to help identify potential new features in the existing product line.
Report on product performance.
Identify solutions to reduce support issues.
Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
Liaise with the Technical department to win new business and increase sales
Establish best practices in Sales by following guidelines from Senior’s.
Keep track of sales performance metrics.
Strengthen customer relationships.
Manage assigned geographical region and maintain good relation with customers.
Follow Sales Processes and make sure they are strictly followed

Qualifications:

Provide a bullet point list of the qualifications that are necessary for someone to fill this position.
Education level.( Minimum Graduate or Technical Diploma in IT )
Experience. ( 1 to 2 Years )( Incase of fresh candidates, who wants to work in business development unit )
Specific skills.( Ideally candidates with call center experience)
Preferred skills and qualifications (Served 1 year in web designing agency )
Personal characteristics. Punctuality and Passionate about work

مہارتیں

عمليات خدمة العملاء Customer Retention Technical Sales Sales & Support

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Software Design and Development

نوکری کا مقام:

کراچی, پاکستان

جنس:

مرد

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Bachelor’s Degree in a Engineering/Management/Marketing

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

1 سال - 2 سال (Minimum 1 years’ experience)

اس سے پہلے درخواست دیجیۓ:

مئی ۳۱, ۲۰۱۹

تاریخِ اِشاعت:

اپریل ۳۰, ۲۰۱۹

Gaditek

انفارمیشن ٹیکنالوجی · 601-1000 ملازمین - کراچی

پیروی کریں

Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.