In a Nutshell:
Gaditek is headhunting a battle-tested Billing Executive for its Customer Success Department. In this role, you will interact with customers for their billing-related queries via live chats, emails, ticketing systems, etc., and resolve their issues. The candidate will be required to follow all billing and abuse control processes and assist other team members with their billing-related tasks.
Customer growth can be measured by the number of daily sign-ups and existing customers with which grow the number of active users. Therefore, the billing team plays a vital role in managing in ensuring business growth. The Billing Executive works under the supervision of a Team Leads and Manager. Although working under supervision, he must possess the ability to work independently and must, sometimes, provide administrative support. Analytical thinking, working under pressure, coping with tight deadlines, and exemplary problem-solving skills are some of the primary requirements for this job role.
Once you are here, you will:
What does GADITEK offer you?
Gaditek is a new-age technology company that believes in human-centricity and caring of its employees. We work hard. Harder than most other places of work in the same hours. But we also purposefully find ways to turn the workplace into an energizing space that allows our teams to enjoy work together. As a result, we’re among the best companies to work for in Pakistan with a plethora of benefits and an amazing culture.
Personality Traits and Skills Required:
Remote Work During COVID19 Pandemic
Work from home is mandatory for all Gaditians during the COVID19 pandemic. To enable our teams to work remotely, Gaditek has introduced the following:
A special fund has been set up to support all Gaditians and their families in case of a worst-case shutter-down scenario in any area that limits access and availability to food and basic amenities. Gaditians are a family and we are committed to moving forward and through this pandemic together as one.
Additionally, our Admin team is on standby at all times to help Gaditians in any way they can. Finally, a detailed WFH policy and guide to enable productive work from home for all teams are available.
Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550 employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Sec ...مزید پڑھیں