یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

IT Support Engineer

Gaichu Management Services Smc-private Limited

راولپنڈی ، پاکستان

درخواست بھیجیں

جنوری ۲۷, ۲۰۲۱ شائع ہوئی 93 نے دیکھا

PKR. 30,000 - 30,000/Month

Excellent communication and drafting skills in order to communiate with International client and Engineers
Research and identify solutions to hardware, Network, system and software issues during day to day tasks and projects.
Training of all Engineers for day to day activities,
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams
Provide prompt and accurate feedback to clients
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients.

Requirements

Proven work experience as a Technical Support Engineer, Network & System adminstrator, Desktop Support Engineer, IT Help Desk Technician or similar role
Must have excellent communication skills (speaking and drafting)
Hands-on experience at least one year with Cisco, Windows/Linux/Mac OS environments
Good understanding of computer systems, network devices and other technology products
Ability to diagnose and troubleshoot complex technical issues
Familiarity with cabling standards and passive media (CAT, fiber etc.)
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Certification in Microsoft, Linux, Cisco or similar technologies is a plus
Ability to work in shift rotation and pressure situation
Self motivated and with proactive approach
Team player and passionate to learn new technologiesOffice

مہارتیں

Wireshark CCNA MCP

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

کمپیوٹر نیٹ ورکنگ

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

22 - 30 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

فروری ۲۷, ۲۰۲۱

تاریخِ اِشاعت:

جنوری ۲۷, ۲۰۲۱

Gaichu Management Services Smc-private Limited

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - راولپنڈی

پیروی کریں

GAICHU Management Services is a professional and highly efficient team of seasoned IT outsourcing experts. When it comes to taking care of your company's managed IT needs, we have a solid track record for expert delivery, our team knows exactly what to do. We have seen it all, and done it all, in our many years of providing services to clients, who are industry leaders in their respective fields. .