Please turn on your javascript E-Commerce Assistant Job, Karachi, GE Solucions - ROZEE.PK

اس نوکری کیلیۓ درخواست دیجئے

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نوکری کی تفصیل

GE Solucions Private Limited is seeking for a reliable self-starter for an e-Commerce Marketplace Assistant, who has the passion and hands on experience in managing and growing a business in the various digital marketplaces such as Amazon, eBay for consumer electronics and accessories.

Essential Responsibilities

  • Handle customer inquiries and complaints, Responsible for customer inquiries: product queries, return and refund and A to Z claims
  • Monitor and manage sellers' feedback to maintain higher than standard customer seller rating.
  • Monitor and manage customer reviews and resolve any customers' issues swiftly and effectively.
  • Analyze product trends and make recommendations and improvements based on data driven analysis.
  • Manage, maintain and optimize product listing: descriptions, inventory and pricing as needed.
  • Closely collaborate with Sales, Marketing, Warehousing and Purchase teams to familiarize procedures and work flows of business units.
  • Prepare weekly/monthly/quarterly reports to provide insights and suggest actions.
  • Excellent customer support skills required. 

Job Experience/Requirements

PLEASE, APPLY ONLY IF YOU ARE WILLING TO WORK 5:00 PM TILL 2:00 AM.

  • Bachelors Degree or A-Levels or equivalent experience.
  • Good English communication skills* Mandatory! 
  • 1-2 years of experience in e-Commerce, marketing, retail or similar and related areas.
  • Marketplace (eBay, Amazon) Customer service experience US or UK Marketplace. 
  • Very strong analytical and communication skills. Willing to listen and provide insightful solutions based on facts and data.
  • Able to prioritize work, handle multiple tasks, and work independently in a very fast pace environment to meet deadlines.
  • Perform beyond required expectations with an 'upbeat' attitude is highly required.
  • Advanced Microsoft Excel (formulas, pivot tables, VLOOKUP, graphs, reports).
  • Advanced knowledge of Amazon Seller Central and Ebay is highly preferred. 
  • Team player who is comfortable in interacting and supporting any level of peers and senior management

مہارتیں

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
مستقل
نوکری کا مقام:
Gulshan-e-Iqbal, کراچی, پاکستان
جنس:
مرد
کم از کم تعلیم:
میٹرک / او لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 Year (Relevant experience in Ecommerce Industry will be preferred.)
اس سے پہلے درخواست دیجئے:
دسمبر ۲۸, ۲۰۱٦
تاریخِ اِشاعت:
نومبر ۲۹, ۲۰۱٦
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روزی پریمیئم کو آزمائیں

GE Solucions

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - کراچی

GE Solucions Private Limited is privately owned company offer variety of online services to their clients globally.

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