Job Description: Customer Representative Officer for OlaDoc
About Glowfish (our parent company)
Glowfish is a leading technology business builder in Middle East and Pakistan with existing ventures including ServiceMarket, CarSwitch and GlowfishLabs. Founded by three ex-McKinsey and Company Partners, this boutique VC / incubator has quickly ramped up to over 60 employees across Dubai and Lahore. After a successful entry in Home Services and Auto verticals, Glowfish is now planning to enter the Healthcare vertical, starting from Pakistan. For more details on Glowfish and its ventures, please visit GlowfishCapital, GlowfishLabs, ServiceMarket and CarSwitch.
Although the grand vision is a 360-degree health services play, our initial offering shall consist of the following:
Clinic/Practice Management (B2B) - OlaDoc aims to build a network of medical practitioners, while enabling them with digital tools to efficiently manage their practice and enhance quality of patient care through appointment scheduler, patient profile management and digital consultation records.
Doctor listing and Appointment Booking (B2C) - OlaDoc will also provide consumers the ability to easily access profiles of Medical Practitioners and book appointments from the convenience of their computers and mobile phones.
Additional value propositions will be added by OlaDoc for both the Consumers and Medical Practitioners over time.
Location: DHA, Lahore, Pakistan
About the role and key responsibilities: Customer Representative Officer
As a “Customer Representative Officer” for OlaDoc, you are expected to support our new venture with an impressive effort to build the brand and support our aggressive sales & marketing strategy through our newly established call center.
Great opportunity for high-performers to grow and take on more challenging roles!
GlowfishLabs is the most exciting new software product company to startup in Lahore. Be a part of GlowfishLab’s kickass team and build awesome products poised to disrupt the regional markets with the perfect blend of technology and business acumen.