یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Key Account Manager

Golpik

مارچ ۰۳, ۲۰۲۳ شائع ہوئی 378 نے دیکھا

PKR. 90,000 - 125,000/Month

Job Description

Developing and implementing strategic plans to manage and grow accounts
Working closely with Agents/Account managers to drive client retention, renewals, upsell targets, new business opportunities, and client satisfaction
Work closely with Project Management and Sales to determine root causes for customer success or failure and drive requirements for project or process enhancements and development as needed
Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the engagement of clients
Make sure the department meets the needs of clients
Ensuring positive working relationships with all customers
Manage client's delivery, received, receivables, and cancellations reports
Manage all client's invoices and billings
Manage Account managers/Agent KPIs and performance
Ability to handle or direct client conflicts, issues, and refund requests
Ability to train, lead and motivate resources
Ability to take the lead where required and necessary

Requirements:

5+ years experience in Customer Success and/or Account Management in IT/Software sales (CMS, Phone and Web Applications would be preferred)
Bachelor's Degree (Computer Science would be preferred)
Managed a team of a minimum of 5+ resources
Advanced upsell/cross-sell skills
Confident communication (written and oral)
Strong analytical skills
Working knowledge and experience with contracts and contract negotiations
knowledge of key concepts including phases, plans, deliverables, scope, and tasks would be preferred.

Job Type: Full-time

Salary: Rs120,000.00 - Rs200,000.00 per month

Education:

Bachelor's (Preferred)

Experience:

Upselling of the different Web and App based projects: 5 years (Preferred)
Software company: 5 years (Preferred)
International Client handling: 5 years (Preferred)
Technical Support (WEB and App): 5 years (Preferred)

مہارتیں

Client Surveys Knowledge of Bending Machine Key Account Management Client Relationship Management

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خرید و فروخت اور ترقیِ کاروبار

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

P.E.C.H.S, کراچی, پاکستان

جنس:

مرد

عمر:

30 - 35 سال

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Masters

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

4 سال - 6 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۰۴, ۲۰۲۳

تاریخِ اِشاعت:

مارچ ۰۳, ۲۰۲۳

Golpik

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - کراچی

پیروی کریں

Golpik is a company which provides consulting services on various open source and platform specific technologies. The company's procedural objective is to ensure increased organization scalability by emphasizing on enhanced project execution which would make every endeavor undertaken a complete success story. Golpik is comprised of team of experts in their respective fields who by the virtue of their accumulated experience are capable of delivering custom made solutions within the time frame provided by the customer. The core values of the companies comprise of aspects such as a passion to be innovative and explore, nurturing team spirit and a heartfelt commitment of cultivating mutually beneficial relationship with all its esteemed clientèle. Open Source Golpik specializes in development on open source technologies such as Joomla, Magento, Wordpress, Mysql, Drupal and Zend Framework. Rich Internet Applications For companies looking for sprucing up their websites or looking for new RIA (Rich Internet Application) development, Golpik offers services such as Adobe Flex/ RIA, Flash Animation, Silverlight, Designing 2D & 3D and Content Management Software.