اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and setting customer satisfaction goals.   To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.  

Responsibilities:  

• Supervise day-to-day operations in the customer service department,

• Respond to customer service issues in a timely manner.

• Create effective customer service procedures, policies, and standards.

• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.

• Maintain accurate records and document all customer service activities and discussions.

• Assess service statistics and prepare detailed reports on your findings.

• Hire and train new customer service agents

• Stay informed on the latest industry techniques and methods.

• Answer calls whenever required and the calls flow is high.    

Requirements:  

• Bachelor's degree in business administration or relevant field.

• A minimum of 5 years of proven experience in a customer service position

• Proficiency in Microsoft Office and customer service software.

• Proficiency in Zendesk, Freshdesk would be a plus point.

• Outstanding written and verbal communication skills.

• Good understanding of management practices and techniques.

• Excellent loadorohip and interpersonal skills.

• Able to work on night shifts, ED holidays, National PK Holidays as well  

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
Gulshan-e-Iqbal, کراچی, پاکستان
جنس:
مرد
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Bachelor's degree in business administration or relevant field.
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
5 سال (A minimum of 5 years of proven experience in a customer service position)
اس سے پہلے درخواست دیجیۓ:
جون ۲٦, ۲۰۲۱
تاریخِ اِشاعت:
مئی ۲۵, ۲۰۲۱
کم معلومات دیکھئے نوکری کی مکمل تفصیلات پڑھیں

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

Grab Tech Solutions

انفارمیشن ٹیکنالوجی · 1-10 ملازمین - کراچی

pGrab Tech Solutions/p

ملتی جلتی نوکریاں

Manager Customer Service

HumWell Pvt Ltd, کراچی, پاکستان
جولائی ۱۹, ۲۰۲۱ شائع ہوئی

Assistant Manager Customer Services

Trax, کراچی, پاکستان
جون ۲۸, ۲۰۲۱ شائع ہوئی

Customer Service Executive

Advertising Hands, لاہور, پاکستان
جولائی ۰۷, ۲۰۲۱ شائع ہوئی

Customer Service Representative

Nexlinks, لاہور, پاکستان
جولائی ۱۰, ۲۰۲۱ شائع ہوئی
تمام دیکھیں