یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Success Manager

GrowthRatio Solutions

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

مئی ۱۵, ۲۰۲۳ شائع ہوئی 370 نے دیکھا

PKR. 45,000 - 60,000/Month

This is an office-based job, please don't apply if you can't come to our office in Bahria town, Islamabad daily.

We are a fast-growing e-commerce services company looking for a skilled and passionate Client Onboarding and Customer Success Manager to join our team. In this role, you will be responsible for ensuring the successful onboarding of new clients and the smooth operation of their stores. You will work closely with clients and various internal teams to ensure their satisfaction and success.

Responsibilities:

Coordinate with clients to ensure successful landing and onboarding
Ensure all stores are in compliance with company policies
Address and resolve any issues or queries on a daily basis for all clients
Troubleshoot and understand client issues by contacting them via phone or email
Coordinate with different departments to resolve issues and ensure client satisfaction
Monitor and track client performance metrics, and provide insights to management
Work with internal teams to improve onboarding processes and workflows
Maintain documentation and reports related to client operations

Qualifications:

Bachelor's degree
At least 2 years of experience in e-commerce operations, client onboarding or a related field
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Experience with e-commerce platforms and tools such as Shopify, Magento, WooCommerce, etc.
Ability to work independently and manage multiple tasks simultaneously
Strong organizational skills and attention to detail
Experience in customer service or client support is a plus

We offer a competitive salary package, a dynamic work environment, and opportunities for career growth and development. If you are a self-motivated and results-driven individual with a passion for e-commerce and client success, we want to hear from you!

مہارتیں

Customer Relationship Management Customer Service Skills Customer Acquisition Customer Handling Skills Customer Success Management

نوکری کی تفصیلات

صنعت:

خدمات

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, راولپنڈی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

جون ۱٦, ۲۰۲۳

تاریخِ اِشاعت:

مئی ۱۵, ۲۰۲۳

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

10-19%

GrowthRatio Solutions

خدمات · 51-100 ملازمین - اسلام آباد, راولپنڈی

پیروی کریں

Providing IT and Marketing solutions all around the globe for the last 5 years, GrowthRatio solutions forecasts the IT & Marketing trends to facilitate its clients with professional freelancing and Virtual Assistance services. We, as a dedicated team of experts and experienced personals having years of rigorous experience in the IT industry provide multitude of services to international and local businesses including Admin Support, Customer Service Support, Virtual Assistance, E-commerce Management, Business Management, Digital Marketing, Lead Generation, Amazon, eBay, and Aliexpress web services, Backend support, Data Mining, Web scraping, Excel VBA email handling, SEO, Skip Tracing, Inbound and Outbound Call Center services, Cold Calling, Appointment setting and much more...