We are looking for a customer-oriented service representative.

  • A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • The best CSRs are genuinely excited to help customers.
  • They’re patient, empathetic, and passionately communicative.
  • They love to talk and understand the value of good communication skills.
  • Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
  • Customer feedback is priceless, and these CSRs can gather that for you.
  • Problem-solving also comes naturally to customer care specialists.
  • They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

Customer Service Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum Education: Graduation

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
نومبر ۲۸, ۲۰۲۱
تاریخِ اِشاعت:
اکتوبر ۲۷, ۲۰۲۱

Haseeb Sarwar Clothing

ملبوسات / کپڑے · 11-50 ملازمین - فیصل آباد

Haseeb Sarwar Clothing is Growing Clothing Brand for Men in Pakistan. Our Organization Prefer Energetic, Active and Responsible Employees. Which can Lead Our Company to PAR Excellence

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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