a. Maintains a well-organized, visually appealing and professional Executive Office, including General Manager’s Officer.
b. Answers telephones in a pleasant and courteous manner.
c. Keeps all working equipment such as the computer, fax machine, telephone, filing cabinets, etc. in good condition and maintained on a regular basis.
d. Requisitions all office files up to date and well organized.
e. Keeps executive office files up to date and well organized.
f. With discretion and professionalism assures that correspondence, documents, and other information remain confidential.
g. Handles guest complaints in a professional, diplomatic manner.
h. Has full knowledge of hotel organization, procedure and personnel on board.
i. Is responsible to General Manager for all dictation, memo, fax and other correspondence
j. Assumes leadership among secretaries.
k. Attends executive committee meetings and takes minutes whenever required
l. Handles messenger service requests and all mailing for Executive Office
m. Keeps agenda and appointments for General Manager and keeps him updated of same
n. Projects a well-groomed, neat, appealing, courteous and professional image in this highly visible
position, reflecting Pearl Continental Hotels image
o. Perform all other duties assigned by the General Manager from time to time
Established in 1960 by a young and enterprising Mr. Sadruddin Hashwani, the Hashoo group initially operated as a trading enterprise. Through its founder's vision, strategic direction and unwavering commitment, the Hashoo Group has emerged as Pakistan's premium conglomerate with a diversified international business portfolio. From its humble origins in cotton trading, the Hashoo Group business interests today span the globe and encompass hospitality, oil and gas exploration and production, information technology, investment, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading business. The Hashoo Group of companies has in its fold, as owner and operators, the Pearl Continental Hotels and Marriott Hotels brands with presence in all major cities of Pakistan and Ocean Pakistan Limited, a prestigious Oil and Gas exploration and production company.