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Customer Support Representative

Healthwire Private Limited

ستمبر ۱۸, ۲۰۱۸ شائع ہوئی 2 نے دیکھا

PKR. 25,000 - 35,000/Month

Healthwire is a high growth health-tech company. We are looking for a customer-oriented support representative. A customer support representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities:

Manage nominal amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements:

Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Tech savvy, highly motivated, self-starter, team player
Exceptional verbal and communication skills
Unquenchable thirst to learn and grow
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively

نوکری کی تفصیلات

صنعت:

صحت و تندرستی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

دوپہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

مرد

عمر:

19 - 29 سال

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

اکتوبر ۱۹, ۲۰۱۸

تاریخِ اِشاعت:

ستمبر ۱۸, ۲۰۱۸

Healthwire Private Limited

صحت و تندرستی · 1-10 ملازمین - لاہور

پیروی کریں

Healthwire is a Technology company on a mission to improve access to healthcare in Pakistan. We are using technology to empower patients and make practices more efficient. We are increasing access to healthcare by digitizing patient health records and by making clinics paperless