یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Officer

HIFI NET (SMC-PVT) LTD

اکتوبر ۳۰, ۲۰۲۲ شائع ہوئی 145 نے دیکھا

PKR. 50,000 - 60,000/Month

We are a (Kitchen and Bathroom Ware) company specializing in providing Countertops and cabinets for kitchens and bathrooms in Canada. We are looking for a Customer Support Officer at our Main Gulberg Office in Lahore that will be the liaison between our company and its current customer. The successful candidate will be able to accept ownership for the effective execution of the order. This is not a pure sales job; however, you will liaise with the sales team, vendor, warehouse staff, and installation staff for the smooth accomplishment of the sales order promptly.

Why not contact us if you have the Qualifications & skills

Responsibilities

Manage inbound and outbound phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Coordinate day-to-day business activities in the best manner.

Requirements

Customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices will be added advantage.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Degree in any Discipline; but not compulsory.

مہارتیں

Operations Understanding Spreadsheet Navigation Fluent in English

نوکری کی تفصیلات

صنعت:

ریئل اسٹیٹ / جائیداد

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

نومبر ۳۰, ۲۰۲۲

تاریخِ اِشاعت:

اکتوبر ۳۰, ۲۰۲۲

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.