یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Service Representative

Horizon Technologies

جنوری ۲۱, ۲۰۲۳ شائع ہوئی 176 نے دیکھا

Horizon Technologies is looking for a Fluent in Neutral or American accent English speaking Customer Service Representative for one of our clients to assist their customers.

Customer Service Representative responsibilities include resolving customer queries, recommending solutions.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Customer Service Representative Job Responsibilities

Respond to customer queries in a timely and accurate way, via call, email, or chat.
Inquire, clarify, and confirm customer requirements and understanding of the solution.
Provide additional customer education as needed
Follow up with customers to ensure their issues are resolved
Gather customer feedback and share it with the management of the company.
Peak with customers in a courteous, friendly, and professional manner using protocol procedure
Handle digital sales & creative design clients

Requirements

Must have more than 2-year of experience as a Customer Service & sales Representative.
Familiarity with graphic design and digital industry is mandatory
An individual must have familiarity with the basics of accounting & finance.
Experience using help desk software and remote support tools.
Understanding of how CRM systems work.
Excellent communication and problem-solving skills
Must have hands-on experience in using excel, ms – word, outlook, and other email clients.
The candidate must have excellent written and spoken business English.
Multi-tasking abilities
Must have a positive attitude when dealing with customers.
Patience when handling tough cases.
The candidate must possess his own conveyance
The candidate must be fluent in Speaking neutral or American English.
Candidates must possess O or A-Levels in terms of their education

Note:

This a third shift job the timing of this job is 7:00 PM till 4:00 AM (Monday till Friday)

(Attractive salary package with career growth & job security will be provided)

مہارتیں

Committed to Customer Services Customer Support Client Dealing Calls Handling Fluent in English

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

میٹرک / او لیول

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

فروری ۲۱, ۲۰۲۳

تاریخِ اِشاعت:

جنوری ۲۱, ۲۰۲۳

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

1-9%

Horizon Technologies

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - کراچی

پیروی کریں

Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.