دسمبر ۰۳, ۲۰۲۲ شائع ہوئی 109 نے دیکھا
Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Identifying promising prospects through cold-calling, networking, and customer referrals.
- Ensuring that all sales administration and customer service activities run smoothly.
- Providing overall guidance to newly-recruited Sales Representatives
- .Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations
- .Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conduct in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Requirements and skills
- Proven experience as a key Account Manager/ Sales Executive.
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
Excellent organizational skills
- Ability in problem-solving and negotiation
- Bachelor's degree in business management or administration, marketing, communications, or a related field is preferred.
- Proven sales management experience.
- Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software such as (Zoho, HubSpot Salesforce, etc.)
- Strong negotiation and consultative sales skills.
- Excellent analytical and problem-solving skills.
- Outstanding organizational and leadership skills.
- Effective communication skills.
- Exceptional customer service skills.
- Excellent communication skills are mandatory
Note: Uncapped commission can be earned on top of your basic salary. This is an exclusive work-from-home opportunity, for those individuals who can work from home on the third shift. Job Timing: 7:00 PM – 4:00 AM (Mon to Fri)
نوکری کی تفصیلات
Horizon Technologies
Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.
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