Hiring for an enterprise-grade cloud communication platform has been built in-house by our team of experienced developers and engineers to provide omni-channel communication APIs and customized solutions for service delivery, sales, and support teams. Today over 2000 customers trust us to solve their communication challenges by delivering their messages, making voice calls, automating their support channels along with our platform for providing personalized contextual support.
Developing and sustaining solid relationships with key clients that bring in the most income for the company.
Addressing and resolving key clients’ complaints.
Acting as the main point of contact between key clients and internal teams.
Supervising the account teams assigned to each key client.
Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals
HR WAYS (PRIVATE) LIMITED