Duties and Responsibilities:

  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Learn to identify customer needs or desires in order to recommend the appropriate product or service.
  • Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
  • Keep a record of incoming inquiries to be able to reference at a later date.
  • Be able to process orders, forms, applications, or requests.
  • Work with colleagues when necessary to resolve customer complaints.
  • Provide feedback to other departments to help improve sales, marketing, and business processes.
  • Learn about the products inside and out to be able to answer any questions from customers.

Skills and Qualifications:

  • Communication skills like a pleasant demeanor and ability to work with multiple personalities
  • Attention to detail to be able to provide written communication to customers that free of spelling or grammatical errors
  • Patience to be able to stay calm in an intense environment
  • Ability to multitask since some tasks will require a Customer Service Representative to communicate with multiple customers at one time 
  • Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner
  • Adaptability and flexibility in order to deal with different customers and needs in a short period of time
  • Leadership skills like being able to help lead or manage a team of other Customer Service Representatives

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
مارچ ۲۲, ۲۰۲۳
تاریخِ اِشاعت:
فروری ۲۱, ۲۰۲۳

HudaAyan

فن تعمیر / اندرونی آرائش · 1-10 ملازمین - فیصل آباد

Hudaayan is a manufacturing company that sells its product on Online store. Hudaayan has many other projects with different products e.g. Aayanshoes.com

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روزی پریمیئم کو آزمائیں

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