یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Key Accounts Manager

Hydro Sealers

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

جون ۱۷, ۲۰۱۷ شائع ہوئی 15 نے دیکھا

PKR. 20,000 - 25,000/Month

POSITION SUMMARY:

Key Account Manager will take a front line role to introduce Roofline product and services to National & International clients. Responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques and a maniacal focus on client satisfaction. Managing both inbound proactive and reactive messages that are initiated to address the needs of customers who are browsing business-specific products and services on our company’s website.

Basic salary plus different type of incentives

JOB RESPONSIBILITIES, DUTIES AND TASKS

To respond to customer inquiries via chat, email and phone providing information and closing orders.
To visit sites and update stock record on periodic basis and report to Head Office.
To report site progress on daily basis.
To visit clients on daily basis and prepare daily sales report, and report the same to Manager sales and marketing.
To prepare site completion report, collection of payments from clients and report the same to Head Office.
To research and resolve questions and assist the department with all customers related initiatives.
To improve the quality of the customer interaction on a daily basis.
To assist department to meet/exceed all department metrics.
To help in achieving company wide objective, while ensuring complete customer satisfaction.
To follow up product qualified leads generated through chat or email inquiries.
To maximize conversion rate of leads generated through chat and email inquiries by following lead follow up procedures and strategies.
To visit prospective sites and explore new clients to expand clientele of hydrosealers.
To update website content as per customer feedback.
To maintain a list of customer feedback for over all service improvement and ensuring customer satisfaction.
To nurture existing customer relationships by following existing customer relationship strategies and frequent customer feedback surveys.
To coordinate with technical team to help resolve customer issues.
To manages time and company resources appropriately.
To performs other duties as assigned by supervisor.
The job is based in Peshawar with frequent visits to other parts of KPK province.
Proficeincey in Pushto is a preferable.