یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Order Booker

Hyundai Xteer - Al Masood Group

کراچی ، پاکستان

درخواست بھیجیں

مئی ۱۲, ۲۰۲۳ شائع ہوئی 333 نے دیکھا

PKR. 30,000 - 60,000/Month

Order Placement: Receiving customer orders via phone, email, or other communication channels. Collecting necessary order details such as product type, quantity, delivery location, and any special requirements.

Order Processing: Entering customer orders into the sales order system accurately and efficiently. Verifying order information, pricing, and availability of products. Coordinating with internal teams, such as inventory or logistics, to ensure timely order fulfillment.

Product Knowledge: Developing a comprehensive understanding of the company's lubricant products, including their features, specifications, and applications. Providing product information and suggestions to customers based on their requirements.

Customer Service: Providing excellent customer service by addressing customer inquiries, resolving order-related issues, and providing order status updates. Maintaining a professional and helpful demeanor during customer interactions.

Order Tracking and Documentation: Monitoring the progress of customer orders from placement to delivery. Maintaining accurate and up-to-date order records, including order confirmations, delivery schedules, and any changes or updates.

Communication and Coordination: Collaborating with internal teams, such as sales, warehouse, and logistics, to ensure smooth order processing and timely delivery. Communicating with customers regarding order status, delays, or any other relevant information.

Sales Support: Assisting the sales team by providing information on product availability, pricing, and promotions. Collaborating with the sales team to identify cross-selling or upselling opportunities based on customer orders.

Order Accuracy and Quality Control: Ensuring the accuracy of order details, including product codes, quantities, pricing, and delivery instructions. Performing quality checks on orders to minimize errors or discrepancies.

Documentation and Reporting: Maintaining proper documentation of order-related information, including invoices, delivery receipts, and customer records. Generating reports on order volumes, trends, and customer feedback as required.

Relationship Building: Building and maintaining strong relationships with customers through effective communication, responsiveness, and professionalism. Proactively addressing customer concerns and providing assistance to enhance customer satisfaction.

An Order Booker in the lubricant industry plays a crucial role in streamlining the order management process and ensuring customer satisfaction. Their attention to detail, product knowledge, and customer service skills contribute to efficient order processing and successful business operations.