Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
· Working Hours: 9 hour shift
· Requirements (Education): Bachelors qualified
· No. of Vacancies: 10
· Age limit: 20 to 30
· Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
· Gender: Male & Female
· Job Shift: On Rotation
· Job Type: Full-time
· Transport: Conveyance will be provided to females in designated areas only, males own transport.
Delivering superior customer services for over 10 years, IBEX Global is a business process outsource offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutio ...مزید پڑھیں