یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Social Media Coordinator

ibex. is looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Social Media Coordinator within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.

Job Description

Oversee social media accounts management
Coordinate social media messaging with company goals
Stay current with social media trends and best practices
Moderate all user-generated content in line with the moderation policy for each community
Maintaining Service Level

Job Specifications

Excellent communication skills (English verbal and written)
Analytical and multitasking skills
Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers
Proficient with MS Office particularly MS Excel (Spreadsheet)
Must be flexible to work in shifts
Undergraduate or above

Perks & Benefits

Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Company Pick & Drop

مہارتیں

Social Media Chat Support Social Media Coordination ommunications Skills

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

مارکیٹنگ

کل عہدے:

35+ آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

نوکری کا مقام:

لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

18 - 40 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

دسمبر ۲۹, ۲۰۲۲

تاریخِ اِشاعت:

نومبر ۲۸, ۲۰۲۲

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

ibex

بی پی او · More than 5000 ملازمین - لاہور

پیروی کریں

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!