Who we are:

iCrowdNewswire powered by Google technology, newswire company executing and implementing excellent detailed oriented communications software and technology with key partners in specialized market segments including markets that are largely under-served.

Specializing in Press Release Distribution Services, SEC Disclosure and Filing Services, Content Marketing, Media and Investor Relations, Online Campaigns, and Newswire

iCrowdNewswire is looking to expand its very fast paced sales teams in Islamabad (night shift) targeting US Market, providing a unique opportunity to those who are looking to take on new challenges by connecting international customers with our products & services

Quality Assurance Specialist

Our Requirements :

·         Monitoring day to day KPI’s and make sure the sales team work as per KPI’s (callsemailsLinkedIn messagesskype messages)

·         Have a strong check on calls and chats made by account managers and give them feedback accordingly.

·         Study outbound calls, live chats, and customer service presentations to determine customer service quality standards; make test calls to account managers on new services.

·         Check the communication of Account Managers with clients and ensure the quality.

·         Check the free coupons and discounts offered by Account managers either they offered it as per policy or not

·         Randomly checking the CRM of sales team in order to audit the process followed.

·         Training the sales team on specific subject that was pointed out.

·         Presenting the daily reports to Line Manager.

Skills: 

·         5 years of Sales Quality Assurance Experience.

·         Minimum Bachelors degree

·         Strong written and communication skills

·         Self-motivated, with minimal guidance

·         Ability to prioritize and juggle multiple tasks

·         Sound knowledge of CRM (preferred ZOHO CRM)

·         Proficient with computer programs (i.e., Windows, Excel, Word)

·         High energy and enthusiasm.

·         Result oriented

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
دوپہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اگست ۰۱, ۲۰۲۱
تاریخِ اِشاعت:
جون ۱۱, ۲۰۲۱

iCrowdNewswire

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - اسلام آباد

iCrowdNewswire has one clear goal in life – to leverage new business models, new joint ventures, and new technologies to deploy the next generation marketing technology press release distribution services. Though a deal with Google we are leveraging the world’s leading advertising technology to provide unmatched pinpoint targeting that drives views and clicks. We provide geographic targeting down to a zip or postal code worldwide. We combine geographic targeting with demographic targeting that allows users to choose age groups, interests, and industries – no other press release distribution service at any price offers this ROI. We added artificial intelligence-driven translations, every release is distributed in English, Spanish, Portuguese, French, German, Russian, Chinese, Korean and Japanese. To further increase SEO value, we added Google’s long-tail keyword API to facilitate the user’s ability to choose the optimum keywords for their message. According to Amazon “listening is the new reading” and iCrowdNewswire is deploying audio channels on Amazon Alexa, Google Assistant, Microsoft Cortana, and Apple Siri, as well as on its main website. It is estimated that virtual digital assistant (VDA) enterprise use will reach 1 billion by 2020 and iCrowdNewswire sees this as one billion terminals. The newly combined news distribution capabilities of Amazon, Google, Microsoft, and Apple stand to change the way news is distributed and consumed, and iCrowdNewswire is the first corporate press release newswire to launch channels in audio. Since inception iCrowdNewswire and our brands have implemented more technology innovations than anyone in the industry and in addition to the technology we have implemented new business models designed for the future. We have partnered with leading media organizations such as Law.com and ALM company and SC Magazine a Haymarket company to create co-branded newswires uniquely able to reach key audi

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