Front Desk Officer maintains presence at the front desk at all times, FDO serves and directs lobby operations in the absence of duty manager as well as support guest evacuation and serves as Indigo Heights Hotel & Suites representative by presenting all services.

 DUTIES AND RESPONSIBILITIES

 ·         Greetings guests upon arrival and making them feel welcomed.

·         Register guests and assigns rooms as preferred by Guests.

·         Accommodates, Gets approved special requests whenever possible.

·         Assists in preregistration and blocking of rooms for reservations.

·         Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

·         Knows room locations, types of rooms available, and room rates.

·         Must be sales-minded to upsell. Presents options and alternatives to guests and offers assistance in making choices.

·         Uses suggestive selling techniques to sell Restaurants and banquets.

·         Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.

·         Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

·         Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.

·         Knows how to use front office equipment.

·         Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange.

·         Uses standardized telephone etiquette.

·         Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.

·         Reports unusual occurrences or requests to the manager.

·         Knows all safety and emergency procedures, is aware of accident prevention policies.

·         Maintains the cleanliness and neatness of the front desk area.

·         Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

نوکری کی تفصیلات

کل عہدے:
4 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
Lahore Kasur Road, لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۱۱, ۲۰۱۹
تاریخِ اِشاعت:
اکتوبر ۱۰, ۲۰۱۹

Indigo Developers

ریئل اسٹیٹ / جائیداد · 51-100 ملازمین - لاہور

Indigo Heights is a project that has its own uniqueness in Pakistan. We bring together the best retails in the world to provide an exuberant shopping experience to the families. Indigo Heights also provides residential apartments in the heart of Lahore. Indigo Heights has become one of the highest retail and residential concentrations within Pakistan with over 100 retailers, exquisite amenities, and 8 residential floors. Indigo promises an environment that is fulfilling all of its aspects, from car parking, to saying your prayers, to electronic cash withdrawals, to rest and enjoy with world class amenities that provide a touch of serenity to the shoppers’ enthusiasm. Few key features of Indigo Heights include: Highly strategic location at the center of Lahore i.e. confluence of MM Alam road and Noor Jahan road 1&2 bedrooms apartments Gym and table tennis Spa Café and restaurant 3 levels for car parking Virtual office Infinity pool Impact-full brand exposure Secure and convenient The feeling of finding everything under one roof is very fulfilling and satisfying for even the most insatiable shopaholics. We’re renovating to improve the customer experience, and to remind high quality retailers that they not only belong here, but that we offer a rock solid intercept position in the broader metro market./p

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں
I found a job on Rozee!