Responsibilities
Managing multiple digital platforms (Twitter, Instagram, Facebook, LinkedIn. Reddit, and Discord are a plus) in a fast-paced, data-driven environment
Respond to comments and queries in a timely manner
Monitor and report on feedback and online reviews
Coordinate with the Marketing team to ensure brand consistency
Stay up-to-date with digital technology trends
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive and serve as a point of contact for the company’s social media platforms
Foster and strengthen new relationships with key influencers within the community
Deploy social listening tools to monitor positive/negative comments and topic trends and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
Keep up to date with the latest social media trends and emerging social media platforms in the industry
Requirements
Required experience: Min. 1 year
Excellent social media knowledge
Proven work experience as a community manager/social media marketer
Excellent verbal communication skills
Excellent writing skills
Prior knowledge of IT and software is a plus
Hands-on experience with social media management for companies
Attention to detail and ability to multitask
Perks and Benefits :
InvoZone is a leading software development company headquartered in US with offices in Canada, Malaysia and Pakistan. We offer a combination of consulting, outsourcing, and specialized services to a global clientele across all types of web and mobile app development projects. The company was launched by experienced and visionary IT professionals with more than 10 years of industry experience in the fraternity of software development. We take pride in our diversified team that consists of people from both local and international backgrounds working together to strive for excellence. If you think you have the technical skills to contribute to our fast-growing business, feel free to apply.