یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Representative

IT Serve Group

لاہور ، پاکستان

درخواست بھیجیں

فروری ۰۴, ۲۰۲۰ شائع ہوئی 4 نے دیکھا

Job Description

ITServ Group is looking for fresh Male/Female "Customer Service Representatives.
He / She must be contented with handling customers over the phone.
A self-motivated and focused candidate will be preferred.
The prime goal is to support the customers and developing business.

Job Responsibilities

• Contact potential customers can describe our IT services, products as well as set appointments/meetings with our Sales team in Abroad/Foreign Office.

• Understanding the customer's full requirements.

• Help customers to answer their question related to our products.

• Co-ordinate with Sales Staff to make sure that the business meeting has been conducted successfully.

• Contact existing customers to inform them about our new products

• Manage enormous outbound calls in a timely and efficient manner.

• Follow communication scripts when handling different customer concerns.

• Obtain customer information by making telephone calls, questioning clients and verifying information.

• Determine eligibility by comparing customer information to requirements.

• Maintain and improve quality results by adhering to standards and guidelines.

• Keep the record of all conversations in the database in a comprehensible way.

• Meet personal/ team qualitative and quantitative targets.

• Strong phone contact handling skills and active listening

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Proven customer support experience or experience as a customer service representative

Fluent English Spoken Skills required.

• Strong interpersonal and telephonic skills

• Must have a can do and extremely positive attitude

• Extremely energetic/enthusiastic/innovative/hardworking

• Eager to learn and improvise

• Must be willing to grow

• Long term relationship

IT/Computer Grads are preferred.

مہارتیں

Customer Service Representative TECEPYION= Customer Contact Skills رعاية العميل Aseptic Technique Knowledge Customer Satisfaction Management IT Support Responsibilities

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Johar Town, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

20 - 30 سال

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Computer Science/Human Resource/Marketing

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

مارچ ۰۵, ۲۰۲۰

تاریخِ اِشاعت:

فروری ۰۴, ۲۰۲۰

IT Serve Group

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

We Provide IT support to various clients. We are in business for more than a decade and have ample experience in providing IT support/solutions to various companies.