یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Sales Trainer (Call Center)

J Telemarketing

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

فروری ۰۹, ۲۰۱۸ شائع ہوئی 6 نے دیکھا

PKR. 60,000 - 80,000/Month

Summary Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing new training in alignment with call center customer service philosophy and business needs Responsibilities

Partners with department leaders to identify training needs for new hires and existing employees
Must be prompt and dependable
Must be an effective communicator (written and verbal)
Must be well organized and display effective time management techniques and have the ability to handle multiple competing deadlines
Partners with management team to keep appropriate personnel appraised on ever changing policies and procedures to ensure a consistent customer experience.
Conducts new hire classes on a regular basis, including the preparation of all training materials and facilities associated with each class.
Conducts recurrent training classes, meetings, and seminars during times of policy, procedure, and or protocol updates.
Modifies teaching style to accommodate the many different learning techniques that may present in new hires and current employees. (i.e. Role Playing exercises, Simulations, Team Exercises, Group Discussion, Videos, and or Lectures).
Working with internal Quality Assurance teams to conduct informal/formal training needs assessments, identify training gaps, and drive improvements to training curriculum and or delivery.
Creating, implementing, and maintaining training materials required for the development of product knowledge, process awareness, system expertise, and call handling skills.
Identifies and implements new practices and processes that are “best in field".
Ensures 100percent adherence to all company policies and procedures.
Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information.
Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
Understands and embraces the business and call center operations strategic direction.
Performs other duties as assigned.

Requirements

2 or more years of training experience in call center

مہارتیں

Excellent spoken English Conservation Awareness Calm Under Pressure Cultural Sensitivities

نوکری کی تفصیلات

صنعت:

رابطہ مرکز

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, راولپنڈی, پاکستان

جنس:

مرد

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال (Applicant should have minimum 2 Years experience of Trainer with call center)

اس سے پہلے درخواست دیجیۓ:

مارچ ۱۰, ۲۰۱۸

تاریخِ اِشاعت:

فروری ۰۹, ۲۰۱۸

J Telemarketing

رابطہ مرکز · 601-1000 ملازمین - اسلام آباد, راولپنڈی

پیروی کریں

We know people want to work for a company that cares and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.